Top Message

Ever since our founding, our basic management policy has been the “Three Confidence”: the total confidence of our customers in the use of all products, the total confidence of our associates in all business transactions, and the total confidence of our employees in all their effort. Our focus on improving our corporate value, Smiles for the Public, has also allowed us to provide our customers with value in the form of reassurance, reliability, and emotion. I am confident that these efforts to create new value toward solving various social issues are also in line with the SDGs philosophy and approach to realizing a sustainable society.

In our Medium-term Management Plan currently underway, we are not only updating our initiatives but also making those initiatives visible by applying them to an ESG framework. In terms of the environment (E), our goal is to reduce Scope 1 and Scope 2 greenhouse gas emissions by 31% compared to FY2021 levels by 2030. As for society (S), with the goal of creating an organization that allows diverse human resources—including women—to play a more active role, we launched a cross-departmental initiative to promote diversity in FY2023. And finally, for governance (G), we hope to improve the effectiveness of our Board of Directors by promoting discussions on medium- and long-term management issues and strategies, and by expanding our ongoing monitoring of investment projects.

By continuing to invest in human capital—an indispensable part of our business—and by fostering an environment of increased engagement that promotes the growth of both workers and the company, we hope to not only further improve our ESG initiatives but also help contribute to the development of a sustainable society.

TANIGUCHI Masahiro, TOA President, CEO